Shipping Policy

How much is shipping in the USA?

Domestic shipping is free (except to HI, AK and PR). Mirrors are carefully packaged, shipped via UPS Ground, fully insured and tracked.

How much is shipping everywhere else?

Shipping is calculated at checkout, and shipped via UPS or DHL.

I haven't received my order yet. What's going on?

If you're in the US and it’s been over 10 business days since you received your tracking information, or if you're overseas and it’s 
been over 25 business days, please let me know by emailing me your name and order number. Thanks for your patience!

A note for international customers

Occasionally overseas shipments will take a longer time due to the delivery country’s customs. 
Each customs office is different and Primi Mosaics is not responsible for any fees or tariffs.